Antivirus, EDR, XDR and MDR: what the differences mean for your business
Understand the roles behind the security acronyms and the questions to ask about your own coverage.
Knowledge base
A clearer understanding of your IT.
Straightforward answers to common support, security and recovery questions.
Practical guidance
Useful answers, in plain English.
Is cloud storage the same as backup?
Synchronization and backup serve different needs. Confirm retention, deletion recovery, independent copies and restore testing for the systems you use.
What do RTO and RPO mean?
RTO is the recovery-time target. RPO describes the acceptable data-loss window. Both should be agreed for each critical business system.
How should I request remote support?
Use the confirmed support channel and verify the operator. Never share passwords, MFA codes or recovery keys in a public form or chat.
Let’s start with your business
What needs to work better?
Support, security or a clearer recovery plan—start with the priorities.
Security explained
Managed detection and response: who investigates and who can act?
MDR adds a service process around detections. Agree its coverage, responsibilities and limits before an incident.
XDR: connected security depends on the sources actually connected
Extended detection and response can connect supported security signals. Planned integrations are not live coverage.
What is SIEM, and what makes security logs useful?
Security information and event management supports analysis of selected logs. Collection alone is not a complete monitoring or response service.
