Pick’n Mix · Proactive · Fully Managed

Find the right level of support.

Compare the three main packs, then agree the coverage around your environment.

Three main packs

Choose the level of
support your business needs.

Three levels of support, with the scope agreed around your devices, business priorities and existing systems.

Your service bundle

Pick'n Mix Reactive IT Support

Baseline support and visibility for a more organised IT environment.

€45.00 per PC/laptop / month

One-off setup: €95.00 per PC/laptop.
excluding VAT.

Payment options & savings
Quarterly save 3.5%
€130.28
Half-yearly save 7.5%
€249.75
Yearly save 12.5%
€472.50

Recurring payment for one device; setup is separate and is not discounted. VAT basis is shown above.

More about this bundle

Start with the devices and day-to-day systems your people rely on. Agree the support scope, responsibilities and escalation routes before onboarding.

This bundle brings the shared monitoring, patching and service-management items together. Review the individual line items to confirm the fit for your business.

Compare all pack inclusions ↗

Pack inclusions reflect the recovered product catalogue and remain subject to confirmation. Coverage, response times, exclusions and recovery targets are agreed in your service schedule.

Separate items. Three bundles.

What goes into your bundle?

Names and allocations marked “Working” are being reviewed. Service commitments are agreed in your service schedule. Component items do not automatically add charges to the bundle price.

Bundle line items
Product or service itemPick’n MixProactiveFully Managed
Remote Monitoring & ManagementIncludedIncludedIncluded
Third Party Patch ManagementIncludedIncludedIncluded
IT Service ManagementIncludedIncludedIncluded
Antivirus and Endpoint Detection and Response (AV / EDR)IncludedIncludedIncluded
General Support NumberIncludedIncludedIncluded
SIEMNot includedNot includedIncluded
XDR SecurityNot includedNot includedIncluded
Managed Detection and Response (MDR)Not includedNot includedIncludedManaged Detection and Response with 24/7 SOC coverage for agreed enrolled endpoints. FutureMSP support hours are set in your service schedule.
Secure Email GatewayNot includedIncludedIncluded
Network MonitoringNot includedIncludedIncluded
Onsite support - ProactiveNot includedIncludedIncluded
Dedicated Priority Support NumberNot includedNot includedIncluded
Remote access - emergency.futuremspOptional add-on
€4.00 per user / month
excluding VAT; setup agreed separately
Optional add-on
€4.00 per user / month
excluding VAT; setup agreed separately
Optional add-on
€4.00 per user / month
excluding VAT; setup agreed separately
Compliance ReportingNot includedNot includedIncluded
Secure Internet GatewayNot includedNot includedIncluded
FutureCloud endpoint backupNot includedNot includedIncluded
M365 Mail BackupNot includedNot includedIncluded
Password ManagementNot includedIncludedIncluded
Signature CreationNot includedNot includedIncluded
Security Awareness Training*IncludedFirst month includedIncludedFirst month includedIncludedContinuous
Onsite support - Fully ManagedNot includedNot includedIncluded
Emergency Mobile NumberNot includedNot includedIncluded
Disaster RecoveryQuoted separatelyQuoted separatelyQuoted separately

Optional add-on with every bundle, charged per user rather than per endpoint. A user may access multiple authorised endpoints. Any setup requirements are agreed separately.

* Security awareness training is included for the first month in Pick’n Mix and Proactive, and continuously in Fully Managed. Any continuation for the other bundles is agreed separately.

Let’s start with your business

What needs to work better?

Support, security or a clearer recovery plan—start with the priorities.

Discuss your requirements ↗

Service pricing

A clear starting point.

Prices are per device. Backup inclusions follow the bundle line items below. Additional backup and disaster recovery are scoped and quoted separately. Estimates are subject to an agreed service scope.

Current service prices
ServiceMonthly per deviceOne-off setup per devicePayment discounts
Pick'n Mix Reactive IT SupportEUR 45.00
PC/laptop · excluding VAT
EUR 95.00Quarterly 3.5%
Half-yearly 7.5%
Yearly 12.5%
Proactive SupportEUR 65.00
PC/laptop · excluding VAT
EUR 95.00Quarterly 3.5%
Half-yearly 7.5%
Yearly 12.5%
Fully Managed SupportEUR 95.00
PC/laptop · excluding VAT
EUR 95.00Quarterly 3.5%
Half-yearly 7.5%
Yearly 12.5%

Estimate your service costs ↗

Our technology partners

Meet our partners
  • Huntress
  • Redstor
  • Pax8
  • FutureHosting
  • FutureTelecom
  • Bacula
  • FBICloud
  • Passbolt
  • RustDesk
  • NetBird
  • Microsoft 365

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