Huntress
Security technology and 24/7 security operations centre (SOC) coverage supporting our Managed Detection and Response service.
Huntress provides the technology and 24/7 security operations centre (SOC) coverage used in our Managed Detection and Response service for agreed enrolled endpoints.
FutureMSP remains your service contact. Covered devices, onboarding, escalation contacts and authority for response actions are agreed in your service schedule. This does not establish 24/7 general IT support or coverage for systems that have not been enrolled.
The wider Huntress product range does not mean every product or integration is included in your bundle. Any separate XDR or SIEM service requires confirmation of the connected systems, coverage and response arrangements before it is included in your service.
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A question you may have
Does partner SOC coverage set FutureMSP support hours?
No. Huntress SOC coverage relates to the enrolled security service. FutureMSP support hours, escalation and wider incident or recovery work follow your service schedule.






