Help your team
Give people a clear route to support, from a computer problem to planning a new starter’s access.
Read more about help your team ↗
Proactive Business Continuity
Resilient IT infrastructure.
A clearer path to recovery.
Practical managed IT, stronger security and a clear recovery plan for Irish businesses. Keep your people working and plan how you get back on your feet.
Support
Help your people
Protection
Secure your systems
Recovery
Plan your next steps
futuremsp / service overview
Service illustration
Support, security & continuity
Connected
Recovery planning
Scope & test
Know your priorities
Endpoint security
Protect & review
Understand your gaps
Your business systems: One joined-up plan
Built around you
Service illustration ·
Protect your systems
Bring device protection, maintenance and access decisions into an agreed security plan.
Read more about protect your systems ↗Recover your business
Decide what needs to come back first, protect the right copies and test how recovery works.
Read more about recover your business ↗Clear service reporting
See what was checked, what needs attention and who owns the next action.
Read more about clear service reporting ↗When the unexpected happens
Turn “what if”
into a clear plan.
Explore the thinking behind a recovery plan. The right response depends on your systems, priorities and agreed service scope.
Start with what matters
Know what you
need to recover.
Identify critical data and applications. Agree backup coverage, recovery priorities and the downtime your business can tolerate.
Build your recovery scope ↗Business systemsProtected copiesVerification & restore testingIllustrative planning workflow
Make the next decision clear
A response plan.
Clear responsibilities.
Assess the incident, follow the agreed containment steps and establish who can authorise recovery. Keep your people informed.
Understand continuity planning ↗Assess the impactContain & coordinateAgree the recovery sequenceIllustrative planning workflow
Recovery needs evidence
Restore. Check.
Return to work.
Recover systems in the agreed order, validate the result and confirm that people can work again. Record what was learned and update the plan.
Explore recovery testing ↗Restore priority systemsValidate the recoveryResume & reviewIllustrative planning workflow
Three main packs
Choose the level of
support your business needs.
Three levels of support, with the scope agreed around your devices, business priorities and existing systems.
Your service bundle
Pick'n Mix Reactive IT Support
Baseline support and visibility for a more organised IT environment.
€45.00 per PC/laptop / month
One-off setup: €95.00 per PC/laptop.
excluding VAT.
Payment options & savings
- Quarterly save 3.5%
- €130.28
- Half-yearly save 7.5%
- €249.75
- Yearly save 12.5%
- €472.50
Recurring payment for one device; setup is separate and is not discounted. VAT basis is shown above.
More about this bundle
Start with the devices and day-to-day systems your people rely on. Agree the support scope, responsibilities and escalation routes before onboarding.
This bundle brings the shared monitoring, patching and service-management items together. Review the individual line items to confirm the fit for your business.
At a glance
- Remote Monitoring & Management
- Third Party Patch Management
- IT Service Management
- Antivirus and Endpoint Detection and Response (AV / EDR)
- General Support Number
- Security Awareness Training*
First month included
View all 6 bundle line items
Working names and scope remain under review. Coverage, exclusions and response targets are agreed in your service schedule.
Your service bundle
Proactive Support
A proactive support bundle with additional security, network visibility and onsite support options.
€65.00 per PC/laptop / month
One-off setup: €95.00 per PC/laptop.
excluding VAT.
Payment options & savings
- Quarterly save 3.5%
- €188.18
- Half-yearly save 7.5%
- €360.75
- Yearly save 12.5%
- €682.50
Recurring payment for one device; setup is separate and is not discounted. VAT basis is shown above.
More about this bundle
Build on the shared foundation with the additional items allocated to Proactive. The emphasis is on identifying issues, improving visibility and agreeing how support will work around your business.
Onsite arrangements, coverage and response targets are confirmed in your service schedule. Review the included security services and agree the final scope with us.
What this bundle adds
- Secure Email Gateway
- Network Monitoring
- Onsite support - Proactive
- Password Management
- Remote Monitoring & Management
- Third Party Patch Management
View all 10 bundle line items
Working names and scope remain under review. Coverage, exclusions and response targets are agreed in your service schedule.
Your service bundle
Fully Managed Support
A broader managed IT bundle covering more of your people, systems, security and recovery needs.
€95.00 per PC/laptop / month
One-off setup: €95.00 per PC/laptop.
excluding VAT.
Payment options & savings
- Quarterly save 3.5%
- €275.03
- Half-yearly save 7.5%
- €527.25
- Yearly save 12.5%
- €997.50
Recurring payment for one device; setup is separate and is not discounted. VAT basis is shown above.
More about this bundle
Build on Proactive with the additional line items allocated to Fully Managed, including FutureCloud endpoint backup and other support and security capabilities.
Confirm the devices, backup coverage and responsibilities during scoping. Disaster Recovery is quoted separately. Employee remote access is an optional per-user add-on with every bundle. Coverage and response targets are agreed in the service schedule.
What this bundle adds
- SIEM
- XDR Security
- Managed Detection and Response (MDR)
Managed Detection and Response with 24/7 SOC coverage for agreed enrolled endpoints. FutureMSP support hours are set in your service schedule. - Dedicated Priority Support Number
- Compliance Reporting
- Secure Internet Gateway
View all 21 bundle line items
- SIEM
- XDR Security
- Managed Detection and Response (MDR)
Managed Detection and Response with 24/7 SOC coverage for agreed enrolled endpoints. FutureMSP support hours are set in your service schedule. - Dedicated Priority Support Number
- Compliance Reporting
- Secure Internet Gateway
- FutureCloud endpoint backup
- M365 Mail Backup
- Signature Creation
- Onsite support - Fully Managed
- Emergency Mobile Number
- Remote Monitoring & Management
- Third Party Patch Management
- IT Service Management
- Antivirus and Endpoint Detection and Response (AV / EDR)
- General Support Number
- Secure Email Gateway
- Network Monitoring
- Onsite support - Proactive
- Password Management
- Security Awareness Training*
Continuous
Working names and scope remain under review. Coverage, exclusions and response targets are agreed in your service schedule.
Pack inclusions reflect the recovered product catalogue and remain subject to confirmation. Coverage, response times, exclusions and recovery targets are agreed in your service schedule.
The wider offering
Support that connects
the whole business.
From everyday support to recovery planning, start with what your business needs to keep working.
Managed IT & remote support
Endpoint visibility, maintenance planning, onboarding and a clear route to human help.
Endpoint & identity security
Protection, detection, account safety and guided response, matched to your environment.
Backup & business continuity
Understand what is protected, when it was checked and whether recovery has been tested.
Microsoft 365 & email security
Mailbox protection, suspicious-message triage and domain authentication readiness.
Networks & secure access
Network support, controlled remote access and documented connectivity dependencies.
Website & application security
Secure forms, management access, abuse controls and clear hosting ownership.
Backup & recovery
Know how you’ll
get back to work.
Protecting a copy is the start. Understand what can be restored, how long it could take and when recovery was last tested.
Explore backup & continuity ↗Agree what matters most.
Protect the right systems.
Test a real recovery.
Keep the plan current.
Let’s start with your business
What needs to work better?
Support, security or a clearer recovery plan—start with the priorities.
