FutureMSP Managed Service Provider

Understand your service

Remote Monitoring & Management

Keep supported business computers visible, maintained and ready for remote assistance.

What it does

Remote Monitoring and Management, or RMM, gives our team information about onboarded devices and supports controlled maintenance. We can review device health, investigate reported faults and plan approved changes. Coverage depends on the device, installed tools and agreed service. A healthy device report does not establish that every application or business process is working.

Questions you may have

Does monitoring cover every computer automatically?

No. Devices need to be identified, onboarded and checked. Tell us about replacements, new computers and devices that leave the business so the coverage record stays accurate.

Does a monitoring alert mean a fault has been fixed?

No. Detection, investigation and resolution are separate stages. We assess the evidence and record the next action under your support arrangements.

Our technology partners

Meet our partners
  • Huntress
  • Redstor
  • Pax8
  • FutureHosting
  • FutureTelecom
  • Bacula
  • FBICloud
  • Passbolt
  • RustDesk
  • NetBird
  • Microsoft 365

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