Review the availability and health of the network equipment included in your service.
What it does
Network monitoring helps make faults and capacity pressure visible on supported equipment. The actual coverage depends on the devices onboarded, the checks configured and the alert route tested. We distinguish an observed network fault from a confirmed cause and record the next investigation step. We do not imply that every device, internet connection or service is monitored automatically.
Questions you may have
Does a working internet connection mean the whole network is healthy?
No. Individual devices, wireless coverage or application routes can still fail. Tell us which users and services are affected.
Are new switches and access points covered automatically?
They need to be recorded and onboarded where supported. Notify us about changes so coverage and alerting can be reviewed.