FutureMSP Managed Service Provider

Understand your service

Remote access - emergency.futuremsp

Optional employee remote access through emergency.futuremsp.ie, available alongside any support bundle.

€4.00 per user / month, excluding VAT. One user can access multiple authorised endpoints. Any setup is agreed separately.

What it does

Reach your agreed business computer from another authorised device using FutureMSP remote access at emergency.futuremsp.ie. For example, an owner can use a laptop to reach their office computer. Employee remote access is an optional add-on for Pick’n Mix, Proactive and Fully Managed; it is separate from an engineer connecting to deliver support. It is charged per user and a user may access multiple authorised endpoints. Devices, users and permissions are agreed before activation. Selecting the add-on does not grant access.

Questions you may have

Is remote support the same as staff working from home?

No. An operator helping with a device and an employee reaching business applications have different permissions and needs. We agree each requirement separately.

What should I do with an unexpected remote-access request?

Verify it through your established support channel before granting access. Do not use contact details supplied by an unverified caller.

Our technology partners

Meet our partners
  • Huntress
  • Redstor
  • Pax8
  • FutureHosting
  • FutureTelecom
  • Bacula
  • FBICloud
  • Passbolt
  • RustDesk
  • NetBird
  • Microsoft 365

Necessary site functions are always available. Optional Matomo analytics is loaded only if you enable it in Cookie preferences. Until then, no Matomo script or tracking request is made.

If enabled, Matomo helps us understand visits to public FutureMSP pages and which campaign links brought a visit. This is website analytics, not proof that an email was delivered, clicked or read.

Accepted enquiries are saved in our CRM with the contact details and message you provide, your selected estimate and your permission to respond. Your enquiry is saved in our CRM for the team to review. A colleague address you supply is saved with the enquiry and may be included in replies.

Form submissions use spam protection. Do not include passwords, MFA codes, recovery keys or confidential client records. Submitting an enquiry does not subscribe you to marketing.

TheNextPhaseAI Ltd trading as FutureMSP is responsible for the personal information collected through this site. Contact info@thenextphase.ai, or write to our correspondence address, about your information.

We retain enquiry records and related notes while needed to manage the enquiry, provide the agreed service, or meet applicable record-keeping requirements. Closed enquiries may be archived with notes. There is currently no scheduled automatic deletion; retention and requests concerning your information are reviewed manually. Archiving does not remove the need to review whether the information is still required.

Joining a mailing list is a separate choice. We keep the subscription and preference evidence while it is needed, and you can unsubscribe from marketing at any time. Limited suppression information may be retained to respect an opt-out. Sending an enquiry does not join a mailing list, and enabling analytics does not give permission to send marketing.

Necessary site functions are always enabled. Optional Matomo analytics is off until you choose to enable it.

Your analytics choice is stored in a first-party preference cookie for up to 180 days. You can reopen this panel and withdraw it at any time. Withdrawing stops future Matomo tracking from this site.