Understand your service
Secure Internet Gateway
Apply supported internet-access controls as part of an agreed network-security approach.
What it does
An internet gateway can apply configured access policies and help restrict connections to unwanted destinations. Coverage depends on the product, connected devices and traffic routes, including remote users. We agree policy ownership, exceptions and support responsibilities before changes. A gateway does not replace endpoint protection, account security or user judgement, and it cannot guarantee that every harmful destination will be identified.
Questions you may have
Does the office gateway automatically protect staff on home networks?
Not necessarily. Remote-device coverage depends on how access is configured. Confirm the supported devices and traffic routes rather than assuming office controls follow users.
Can a legitimate business site be blocked?
It can. Report the address and business need through support so the policy can be reviewed without bypassing protective controls.
