FutureMSP Managed Service Provider

Understand your service

General Support Number

A confirmed contact route for reporting IT problems and asking for help.

What it does

Your support contact details should be easy to find before an incident occurs. Use the number and channels confirmed during onboarding, with the information needed to identify your business and the affected service. We confirm the operating hours, priorities and escalation arrangements in your service schedule. A listed contact route is not a promise of immediate attendance or continuous availability.

Questions you may have

Where can I find the correct support number?

Use your onboarding information or agreed service contacts. If those details are missing, contact FutureMSP through the published enquiry route to confirm them.

Should I send a password to help with the call?

No. Do not share passwords, MFA codes or recovery keys in a call, public form or ordinary support message.

Our technology partners

Meet our partners
  • Huntress
  • Redstor
  • Pax8
  • FutureHosting
  • FutureTelecom
  • Bacula
  • FBICloud
  • Passbolt
  • RustDesk
  • NetBird
  • Microsoft 365

Necessary site functions are always available. Optional Matomo analytics is loaded only if you enable it in Cookie preferences. Until then, no Matomo script or tracking request is made.

If enabled, Matomo helps us understand visits to public FutureMSP pages and which campaign links brought a visit. This is website analytics, not proof that an email was delivered, clicked or read.

Accepted enquiries are saved in our CRM with the contact details and message you provide, your selected estimate and your permission to respond. Your enquiry is saved in our CRM for the team to review. A colleague address you supply is saved with the enquiry and may be included in replies.

Form submissions use spam protection. Do not include passwords, MFA codes, recovery keys or confidential client records. Submitting an enquiry does not subscribe you to marketing.

TheNextPhaseAI Ltd trading as FutureMSP is responsible for the personal information collected through this site. Contact info@thenextphase.ai, or write to our correspondence address, about your information.

We retain enquiry records and related notes while needed to manage the enquiry, provide the agreed service, or meet applicable record-keeping requirements. Closed enquiries may be archived with notes. There is currently no scheduled automatic deletion; retention and requests concerning your information are reviewed manually. Archiving does not remove the need to review whether the information is still required.

Joining a mailing list is a separate choice. We keep the subscription and preference evidence while it is needed, and you can unsubscribe from marketing at any time. Limited suppression information may be retained to respect an opt-out. Sending an enquiry does not join a mailing list, and enabling analytics does not give permission to send marketing.

Necessary site functions are always enabled. Optional Matomo analytics is off until you choose to enable it.

Your analytics choice is stored in a first-party preference cookie for up to 180 days. You can reopen this panel and withdraw it at any time. Withdrawing stops future Matomo tracking from this site.